At ISMS Copilot, we are committed to safeguarding your personal data and ensuring transparency in how we handle data breaches. Our Data Breach Response Plan outlines our approach to managing incidents effectively and in compliance with legal requirements.
Detection and Reporting: We utilize multiple methods to detect potential data breaches, including user and staff reports, security monitoring tools, and analysis of chatbot conversations. Alerts related to privacy settings of generated policies also help us identify issues promptly.
Initial Response: Upon detecting a potential breach, we immediately assess its impact and implement containment measures to prevent further data loss. Our team works swiftly to confirm the breach's impact and notify affected individuals and authorities as required.
Investigation: We conduct thorough investigations following best practices to identify the root cause and affected data. Our structured approach ensures that we address vulnerabilities effectively.
Notification Procedures: In alignment with GDPR requirements, we notify affected individuals and relevant authorities within 72 hours of confirming a breach. Notifications include details about the breach, the data involved, and steps taken to mitigate the impact.
Communication Strategy: We prioritize clear communication with our customers. Affected individuals receive direct email notifications with guidance on any necessary actions.
Post-Incident Review: After resolving an incident, we conduct a review to evaluate our response and identify areas for improvement. This continuous improvement process helps us enhance our data protection measures.
Legal and Regulatory Compliance: We adhere to GDPR and CNIL guidelines, ensuring that our breach response actions are compliant with legal obligations.
Training and Awareness: Our team of security experts is well-trained and prepared to handle data breaches. We maintain a high level of awareness and readiness through regular reviews and updates.